Privacy policy

This policy applies to visitors of our marketing site, registered users, workspace members, and others who interact with the Services where we act as a controller or business (as defined under applicable law). When you connect advertising platforms, those platforms have their own privacy terms — this policy covers our processing, not theirs.

We may collect the following categories of information, depending on how you use the Services:

• Account and profile data: such as name, email address, authentication identifiers, and workspace settings you provide or that are created for your account.
• Usage and device data: such as IP address, approximate location derived from IP, browser type, pages viewed, timestamps, diagnostics, and security-related events.
• Customer support and feedback: messages, attachments you choose to send, and metadata needed to operate support tools.
• Advertising and integration data: when you connect Meta, Google Ads, or other partners, we may receive tokens, account identifiers, campaign structures, performance metrics, and creative assets permitted by your authorization and partner APIs.
• Payment data: handled by our payment processor(s); we generally receive limited billing metadata (for example subscription status), not full card numbers.

We use personal information to:

• Provide, secure, and improve the Services (including AI-assisted features you enable).
• Authenticate users, prevent fraud and abuse, and enforce our terms.
• Communicate about the Services, billing, security, and policy updates.
• Comply with law and respond to lawful requests.
• Analyze product usage in aggregate or pseudonymous form to improve reliability and user experience.

If you are in the European Economic Area, the United Kingdom, or similar jurisdictions, we rely on one or more of: performance of a contract, legitimate interests (balanced against your rights), consent where required, and legal obligation.

We share information with service providers who help us host infrastructure, process payments, deliver email, run analytics, operate AI model APIs, and provide security monitoring. We require subprocessors to protect information appropriately. We may disclose information if required by law or to protect rights, safety, and integrity of users and the public.

We retain information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data category and jurisdiction.

We implement administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

We may process information in countries other than where you live. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us at hello@magikbull.com. We may need to verify your request.

The Services are not directed to children under the age where parental consent is required in your region.

We may update this policy from time to time. We will post the revised version and update the “Last updated” date. Where required, we will provide additional notice or obtain consent.

Questions about this policy: hello@magikbull.com